Facilities

The facilities at Victoria Lodge have been designed around the needs and requirements of our residents.

We have an open patio at the front of the building where residents can sit at ease and enjoy the sunshine as well as the bustle of the High Street in a safe environment. During our local ‘Civic Week’ the town comes alive with events scheduled for all ages. Victoria Lodge is particularly blessed as to location with many events such as the ‘ride-outs’ and fancy dress parade passing alongside our patio.

Bedrooms are all being refurbished, renewed and redecorated to a high standard with an emphasis upon comfort and colour co-ordination of fabrics and furniture to provide a pleasing aesthetic. Residents are encouraged to become involved in the selection of fabrics, colours and materials where possible. Victoria Lodge becomes the residents’ home and as such should radiate a homely and relaxing ambiance. Therefore we actively encourage the personalisation of bedrooms with pictures, ornaments and selected items of furniture.

All bedrooms have aerial sockets for television. Personal telephones can be hard-wired in if required. A personal lockable room safe can also be provided to secure money and valuable items. This facility can be arranged at any time.

All meals are hand cooked and prepared in the traditional manner with fresh and local ingredients where possible. Meals can be taken in the dining room, or the lounge or even in the residents bedroom.

Security is an essential consideration in providing a safe and comfortable environment for our residents and as such we have made significant steps to make Victoria Lodge as safe as possible while very much retaining the feeling of a nice country hotel.

A brief summary of the security measures we have in place:

  • Main entrance door entry controlled by an electronic CodeLock
  • Watchful and well-trained staff members
  • Each resident’s room has it’s own unique personal key
  • A comprehensive nurse call system throughout the home
  • Staff members on duty throughout each night
  • Each resident’s room has a lockable facility on demand
  • Windows are ‘calibrated’ to enable them to be only partially opened

Other facilities throughout Victoria Lodge include:

  • Specialist baths and hoists and assisted bathing
  • Stair lift (only two floor levels)
  • Keyworker system in operation
  • Special diets catered for
  • Full in-house laundry service
  • Emergency call bell system throughout
  • Regular hairdressing service
  • Regular local clergy visit
  • GPs, optician, dentists, chiropodists visit regularly
  • Assistance with shopping trips
  • Birthday parties organised according to the wishes of the residents

    Tour of Britain 2019